For the complete documentation index, see llms.txt
For the complete documentation index, see llms.txt

Getting an error or can't complete your investment?

Sorry you're running into trouble completing your investment — we can get this sorted. ## What helps us fix it fastest If you saw a **specific error code or message** (for example, "error 422" or "error 500"), please reply with those details and, if you can, a **screenshot**. That lets our technical team investigate right away. Your investment slot is not lost while we look into it. ## Quick things to try - **A payment method is being rejected:** some deals restrict certain payment methods. Try an alternative such as ACH or wire, or reply and we'll check your account. - **A verification or email link isn't working:** open it in an **incognito / private window**, or reply and we'll send you a fresh link. If those don't resolve it, we'll flag the issue to engineering with priority and a specialist will follow up with an update. Thanks for your patience while we get to the bottom of it.