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Refunds

  • Can I cancel my investment and get a refund?

    Yes. You can change your mind anytime up to 48 hours before a close, and you will receive a full refund, including any fees. Unfortunately, investments cannot be cancelled within the 48 hour window.

    You'll receive a five-day notice via e-mail when a fundraise is about to close.  You can cancel at any point up until you hit the 48 hour window. 

    Once the minimum funding target is met, some companies do a "rolling close", where prior investments are executed and funds transferred, but the round is still open to receive new investments. You'll still receive a five-day notice if this occurs.  Once your funds are transferred to the company, you no longer can cancel your investment or obtain a refund. 

     


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  • How will I receive a refund?

    When you cancel your investment or a campaign fails, a refund will automatically be sent back to the bank account or credit card that was used to make the investment. If you sent a check or a wire, you will receive an email with instructions to send us your wire or bank account info before we can send the refund. 

    We can also refund investments in Wefunder credit, which can be used toward future investments and fees!

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  • How long will it take to receive my refund?

    It depends how you paid. We initiate refunds as we receive them, but it can take up to 14 days to reach you.

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  • What limits are there on canceling an investment?

    Once the fundraise has a close and your 5-day notice expires, you no longer can cancel your investment or obtain a refund.

    Once the minimum funding target is met, some companies do a "rolling close", where prior investments are executed and funds transferred, but the company still open to receive new investments. 

    You'll still receive a five-day notice when any close is about to happen.

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  • Can the company not accept my investment?

    Yes.  Companies may choose not to accept your investment for any reason. One reason may be that they discovered you worked for a major competitor.

    After the round closes, and the company has countersigned the contract and received the funds, your investment can no longer be canceled.

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  • When will the fundraising round close?

    The fundraise round will close for certain at the company's offering deadline. 

    However, almost always, a successful fundraise closes earlier (although it must be open for at least 21 days).  Also, some companies do a "rolling close" after 21 days have passed and their minimum fundraising target is reached.

    When a round closes earlier, you will receive a five-day notice before the closing date via email.  

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  • What happens if the fundraise fails?

    You'll be notified via email and receive a full refund of your investment, along with any fee you've paid.

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