Your investment may still be pending because we are still processing your payment, you have action items to complete, or we are waiting for the Community Round to finalize.
If your payment is still processing, here are our typical processing times.
- Bank Transfers (ACH): It takes approximately 3-5 business days to confirm that funds are deposited.
- Checks: Once the check is deposited into our third-party escrow account, they will send us the payment information, and we will credit your account. Checks typically take 5-7 business days for us to receive and reconcile them.
- Wire Transfers: Once the wire is deposited into our third-party escrow account, they will send us the payment information, and we will credit your account. Wires typically take 3-5 business days (5-7 business days for international) for us to receive and reconcile them because there are several intermediary banks that they typically have to go through, and then occasionally a delay when it hits our escrow account and notifies our system.
- Credit cards settle instantly if you are in a pinch for time. We highly recommend this if a raise is close to closing.
Include your unique investment ID on your wire or check to avoid potential delays.
If you're paying by wire or check, please provide additional information about the payment to help us reconcile it. To do so, after you've sent out the wire / check, log into Wefunder, go to your portfolio page, and enter the information that asks you to "provide payment info."
If your investment application has action items, you'll need to complete those to submit the application successfully. You will need to provide your SSN (required for all investments), verify your identity (once your collective investments are more than $2,500), or verify accreditation status if you indicate you are an accredited investor or are making an investment over $25,000.
If all of those are complete and your investment looks like it was submitted successfully, we are waiting for the Community Round to finalize. You will typically see a date for when this will happen on the timeline located on your portfolio page. Just so you know, this date is just an estimate, and times may vary.