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Why is my investment still pending?
Your investment may still be pending because we are still processing your payment, you have action items to complete, or we are waiting for the fundraise to finalize.
If your payment is still processing, here are our typical processing times.
- Bank Transfers (ACH): It takes approximately 5-7 business days to confirm that funds are deposited.
- Checks: Once the check is deposited into our third-party escrow account, they will send us the payment information and we will credit your account. Checks typically take 7-10 business days for us to receive and reconcile them.
- Wire Transfers: Once the wire is deposited into our third-party escrow account, they will send us the payment information and we will credit your account. Wires typically take 7-10 business days for us to receive and reconcile them due to the fact that there are several intermediary banks that they typically have to go through, and then occasionally a delay when it hits our escrow account and notifies our system.
- If you are in a pinch for time, credit cards settle instantly. We highly recommend this if a fundraise is close to closing.
To avoid any potential delays, be sure to include your unique investment ID on your wire or check.
If you're paying by wire or check, you will need to provide additional information about the payment to help us reconcile it. To do so, after you've sent out the wire / check, log into Wefunder and go to your portfolio page and enter the information where is asks you to "provide payment info."
If your investment application has action items, you'll need to complete those in order for the application to be submitted successfully. You may need to provide your SSN (required for all investments), verify your identity (once your collective investments are more than $2,200), or verify accreditation status if you indicated you are an accredited investor or are making an investment over $25,000.
If all of those are complete and your investment looks like it was submitted successfully, then we are just waiting for the fundraise to finalize. You will typically see a date for when this will happen on the timeline located in your portfolio page. Please note that this date is just an estimate and times may vary.